- We accept Visa, MasterCard, American
Express and Discover credit cards, personal checks from the United
States only, postal and general money orders in US dollars, and bank
checks in U.S. funds drawn on U.S. banks, cash. We accept Paypal from
USA and international customers (NOTE: international customers: if you
want to remove $9 from the insured registered airmail international shipping
cost, you must request insurance
removal by e-mail--this is at your risk if the package is lost and
there is no insurance.) If you have questions on payment methods,
please e-mail us at:
pinfriend@comcast.net.
- Your credit card will be charged under
The Brockton Group, Inc. when
your order is ready to ship. If we are sold out of a pin you
are not charged for it; if you pay by paypal,
the credit is sent back to your paypal account.
- Payment
by check, money order or cash should be sent within 5 days of placing
the order, unless you make other arrangements.
- You
can expect your purchase to be shipped within 5-7 days from receipt
of order and/or payment. If you need fast shipping, please
choose Priority shipping, or e-mail us if you need Express shipping.
RETURNED CHECK CHARGE IS $10.
- When ready to checkout, you can 1)
"create a new account" (for customers who continually order and don't
want to retype their name, address and credit card each time);
you will initially create a password to use each time you order; OR 2)
"place order
without account" (each time you will type in pertinent information).
- We guarantee that all pins are
inspected for quality and are carefully packaged. Should you receive
an incorrect or damaged pin, please call or e-mail us:
pinfriend@comcast.net for return
instructions or a refund, if item is sold out. Due to
the limited availability of many collectible pins, and the general
nature of the pin trading hobby, all sales are final.
- Sales tax of 8.25% is added to Texas
addresses only.
- Shipping and insurance costs within the
United States are: 1-15 pins is $2.50; 16-29 pins is $3.95; 30-54 pins
or 1 pin collectors bag is $5.95; FASTER PROCESSING & PRIORITY
SHIPPING, or 55+ pins, or 2 pin collectors bags is $9.95.
- Shipping to Canada or Mexico has
two options: with or without insurance: 1-10 pins or one 3 pin set
WITHOUT insurance is $5.95; 11-20 pins or one large 5-7 pin set
WITHOUT insurance is $7.95; 1-10 pins WITH insurance is $15.00;
21-35 pins or one large 5-7 pin set WITH insurance is $18.00.
- For international addresses other than
Canada or Mexico, we use registered mail with return receipt (most
secure method) via the U.S. Post
Office. 1-20 pins with insurance is $16; 21-35
pins with insurance is $19; 36-50 pins with insurance is $25. 51+
pins: shipping will be invoiced depending on weight and shipping
location.
If you would like to request no insurance
(pins not replaced if lost or damaged), you can e-mail us at
pinfriend@comcast.net to
remove the $10 from the shipping cost----AGAIN, if pins are lost or damaged,
we do not replace them or refund the purchase price if no insurance is
requested.
- Shipping for framed pin sets charged
separately, unless specific shipping costs noted in description;
however, some sets sent to international locations may have an
additional charge if shipping cost is higher; we will e-mail you in
this case prior to shipping.
- Please feel free to contact us with any questions at either:
pinfriend@comcast.net
or info@pinlink.com, or by mail
to Tom Brooke, PO Box 691243, Houston, TX 72269-1243; office phone is
281-890-6711.
- PLEASE NOTE: 2010 VANCOUVER OLYMPIC
PINS can only be shipped within the United States due to the licensing
agreement with the USOC. You must provide a USA address for
these pins.
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